cancellation policy

We understand that travel plans can change. To ensure smooth coordination and fairness for all guests, please take a moment to review our cancellation and rescheduling guidelines below.

• All payments made are non-refundable, including the down payment, in the event of cancellation by the client for any reason.

• Rescheduling requests may be accommodated up to five (5) days before the scheduled tour date, subject to availability and approval by our team.

• Requests made less than five (5) days before the tour date will be considered a cancellation and are not eligible for rescheduling or refund.

• In the unlikely event that the company cancels a tour due to weather, safety concerns, or other unforeseen circumstances, clients will be given the option to reschedule or receive a full refund of payments made.